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Voice Agents

Voice agents that answer every call

Pick up on the first ring, day or night. Zoxa works through your script, checks live availability, books the slot, and hands anything sensitive to a person with the context already gathered.

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Answering

Every call answered, on the first ring

Calls do not arrive evenly. They arrive in bursts your rota was never shaped to absorb, which is why the same team can look comfortable on a daily average and still miss a quarter of its morning.

  • No queue and no hold music — the agent answers immediately, however many calls land at once
  • Runs outside opening hours, when a caller is not expecting a person anyway
  • Handles overflow alongside your team rather than replacing them
Booking

Checks real availability, then books it

The agent reads your calendar during the call, offers slots that actually exist, holds one while the caller decides, and writes the booking back with a confirmation by SMS and email.

  • Live availability, so there is nothing to reconcile afterwards
  • Reschedules and cancellations handled on the same call
  • Writes the contact and its notes into your CRM as it goes
Conversation

Sounds like a person, in the caller's language

Neural voices with sub-1.5s responses, so nobody is left waiting through a pause. Language is detected at the start of the call, which means one agent covers every market you operate in.

  • 100+ languages, auto-detected rather than menu-selected
  • Interruptions handled — callers can talk over the agent
  • You choose whether it discloses that it is an AI, where that is required
Handover

Knows when to pass the call to a person

The moment an agent hands over is where most deployments get judged. Zoxa transfers on your triggers and pushes the full context to whoever picks up, so the caller never starts again from the beginning.

  • Escalates on an explicit request, a sentiment drop or a keyword you define
  • The transcript and everything gathered arrives with the call
  • Falls back to a callback with context when nobody is free
Connections

Plugs into the stack you already run

Point the agent at your number, your calendar and your CRM and it works inside the tools your team is already in. Anything not covered by an integration is reachable through webhooks and the API.

  • Calendars, CRMs, helpdesks and telephony out of the box
  • Custom webhooks for anything in-house
  • A full API when you want to drive it yourself
See all integrations
FAQ

Questions, answered

Will callers know they're talking to an AI?
Zoxa uses neural voices with sub-1,500ms response times, so conversations flow at a natural pace. You decide whether the agent introduces itself as an AI — many regions require disclosure, and Zoxa supports that out of the box.
What happens when a call needs a human?
Zoxa escalates instantly. You define the triggers — a keyword, a sentiment drop, an explicit request — and the call transfers to your team with full context and a live transcript, so nobody starts from zero.
Can it handle more than one call at a time?
Yes. Concurrency is the point — a burst of calls that would queue behind a small team is answered in parallel, which is why peak hours stop being the problem they usually are.
How long does setup actually take?
Most teams go live the same day. You point Zoxa at your knowledge base, connect your number and calendar or CRM, test a few calls, and switch on. No code required, though the API is there when you want it.
Which languages does Zoxa speak?
100+ languages with native-quality voices. Language is auto-detected at the start of the call, so one agent can serve every market you operate in.
Is my call data secure?
Zoxa is built for HIPAA, SOC 2 and GDPR compliance with end-to-end encryption. Your call data is never used to train third-party models and stays under your control.

Put it on one line and listen

Point a single number at Zoxa, take a few calls yourself, and judge it on the recordings rather than the pitch.

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